Hilton Garden Inn Tribeca

SoHo - Tribeca
3-Star Hotel
7.7
Good
753 Reviews
Top Reasons to Book
  • Top Rated Location
    Guests rate the location 9/10
  • Very Clean
    Guests rate the cleanliness 8.9/10
7.7
Guest Rating
Cleanliness
8.9
Staff
9.0
Location
9.0
Top Amenities
  • Free Internet Access
  • Wheelchair accessible
  • Free Wi-Fi
  • Non-Smoking Rooms Available
  • Fitness center
Rooms

Hilton Garden Inn Tribeca - Amenities

  • Free Internet Access
  • Meeting/Banquet Facilities
  • Safety Deposit Box
  • Air Conditioning
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Hair dryer
  • Microwave
  • Coffee/tea maker
  • Heating
  • Wheelchair accessible
  • On-site parking
  • telephone
  • kitchenware
  • blackout curtains
  • 24-hour security
  • Concierge services
  • Daily Newspaper
  • Free Wi-Fi
  • Radio
  • Daily Housekeeping
  • English
  • Japanese
  • Spanish
  • Convenience Store
  • Non-Smoking Rooms Available
  • Smoke alarms
  • Fire extinguishers
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Mobile app for room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Staff trained in safety protocol
  • Free face masks
  • Contactless check-in/out
  • ATM or cash withdraw on site
  • Daily disinfection

About

Hotel Features

Located in the Tribeca neighborhood of Manhattan, this hotel is just steps from the Canal Street Subway Station and offers free Wi-Fi in every room. It features an on-site restaurant, bar and fitness center. A 32-inch flat-screen cable TV with HBO and pay-per-view movies is offered in the contemporary, bright rooms at Hilton Garden Inn New York/Tribeca. There is a microwave, fridge and coffee maker along with a desk. Guests can dine at Great American Grill or at Bar Artisanal, a French-inspired restaurant serving breakfast, lunch and dinner. New York/Tribeca Hilton Garden Inn also features a 24-hour Pavilion Pantry. Chinatown and Little Italy are within a 12-minute walk of the hotel. New York City Fire Museum and Flea Theatre are within a 4-minute walk.

Guest Policies

Check-in
After 15:00
Check-out
Before 12:00
Room Rates
All rates displayed are for double occupancy unless otherwise noted.

Important Information

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Buffet Breakfast is available for USD 8.69 plus tax for children. Children under 12 years can eat for free. Package handling charges are available for USD 10 per day for packages and USD 5 per day for mail. Packages will be stored from 7 days before arrival until the time of check-out. Upon check-in, hotel will collect incidental authorization charge of $100 per night (max $700) per stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews

7.7
  • Staff
    9.0
  • Cleanliness
    8.9
  • Location
    9.0
  • 6
    Pleasant
    Matthew
    review category business travellers
    A good property with a...
    • What did you like most?
      The rooms were clean, comfortable, and well maintained, including the bathrooms. The location is excellent and felt very safe. It is about a 10 to 15 minute walk from Soho, which made it convenient for getting around. Overall, the property itself is well kept and pleasant to stay in.
    • Was there anything you didn't like?
      There were two issues during my stay. First, the in-room dining experience was very disappointing. The room advertised in-room dining with Hilton branding, showing that it was available until 11:00 p.m. At 10:30 p.m., I placed and paid for an order through my phone. The order later showed “out for delivery,” but it never arrived. When we contacted the front desk, we were told it was handled by a third party and that they could not help, which was frustrating given that it was advertised as a Hilton service. The next morning, I received a message saying the food had been delivered when it had not, and it took several hours of contacting customer service to resolve the issue. The second issue was that only one lift was working, which caused long waits and was quite inconvenient. Another guest waiting with me also expressed the same concern.
  • 9
    Wonderful
    Raquel
    group
    Superb
    • What did you like most?
      The cleaning was good, although they forgot to provide the correct number of bath towels each day of our stay.! The breakfast menu is very limited and something was missing every day. Location is exceptional! Overall everything went well and it was a good stay

Location

Hilton Garden Inn Tribeca
New York City, NY
9
Exceptional
Location Score