Rome during a heatwave and...

• What did you like most?
  Location was great. Very clean. It had great air con which was great as we arrived in time for a heatwave with 38° Very welcoming in arrival and give us take away breakfast as we left early morning we left for our flight We had a lovely balcony Beds were comfy, bit hard. Air con in the room was excellent. Smart sockets were great as we brought the wrong adapted however, only 2/3 sets worked
• Was there anything you didn't like?
  The shower is tiny but the bathroom was really nice. Most of the staff were lovely except one member of staff was extremely rude to my son on our last night for no reason other than he wanted to use the bathroom in the foyer. He kept shouting and clicking his fingers at him refusing him access to the bathroom by demanding his room number despite my son telling the staff member 4 tmes. (He and his cousin went ahead of us on the walk back). I asked why was he shouting and asked another member of staff and my nephew if my son had been rude to the this man and was told no, he just reacted like this when the walked in the door. I ushered my son away.as he was very embarrassed, and it upset him quite a lot. It was really quite a bizarre encounter, having had a lovely week there with the staff members all week. There's a seating area off the foyer - access there to self-service tea/coffee would be good. If, like us you are there in a heat wave, a fridge in the room would be good, or access to an ice making machine would help in hot temps to keep drinks cool. Breakfast was basic. I would advise room only and go to a local cafe for breakfast instead.

Convenient

• What did you like most?
  location is great
• Was there anything you didn't like?
  bathroom are tight