Rooms
Comfort Suites Innsbrook - Short Pump - Amenities
- Free Breakfast
- Free Parking
- Pets Allowed
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Microwave
- Coffee/tea maker
- Refrigerator
- Heating
- Shared kitchen
- Wheelchair accessible
- On-site parking
- mini bar
- indoor pool
- vending machine
- telephone
- Fireplace
- Free Wi-Fi
- Kitchen
- Restaurant(s)
- Daily Housekeeping
- English
- Spanish
- Sofa
- Bicycle parking
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Hygiene certification
About
Hotel Features
Comfort Suites Innsbrook - Short Pump is located in Broad Meadows, 13 miles from Greater Richmond Convention Center and 13 miles from University Stadium. Featuring a fitness center, the 3-star hotel has air-conditioned rooms with free WiFi. The hotel has an indoor pool and a 24-hour front desk. All rooms at the hotel come with a TV with satellite channels. Guests at Comfort Suites Innsbrook - Short Pump can enjoy an American breakfast. Virginia Commonwealth University School of the Arts is 13 miles from the accommodation, while Museum Of Confederacy is 14 miles from the property. Richmond International Airport is 21 miles away.
Guest Policies
Check-in | After 15:00 |
Check-out | Before 11:00 |
Pets | Pets are allowed on request. Charges may apply. |
Room Rates | All rates displayed are for double occupancy unless otherwise noted. |
Important Information
Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Reviews
- Staff8.8
- Cleanliness7.4
- Location8.0
Terrible
- What did you like most?The location
- Was there anything you didn't like?The pool had a bloody towel laying on the chair, had hair pieces all over the floor part, water looked dirty, no towels to use. Nobody at the front desk most the time had to wait for someone to show. Bathroom in room was old like, stains all over the sofa. Hallways stayed dirty the whole weekend and a nasty smell. It was terrible I need my money back
The most poorly maintained hotel...
- What did you like most?Location
- Was there anything you didn't like?The room was dirty, half the lights didn't work, all the lamp shades were broken or missing, smoke detector missing with the wires hanging out of the wall, hair dryer pulled off the wall laying on the counter, no lens on recessed lights, soft saggy bed. The sofa was worn-out and dirty. We asked to see another room but it was not much better. Received a refund and got another motel.
