Paradisus Playa del Carmen - Riviera Maya- All Inclusive

Riviera Maya - Playa Del Carmen
5-Star Hotel
8
Excellent
91 Reviews
Top Reasons to Book
  • Top Rated Location
    Guests rate the location 9.3/10
  • Very Clean
    Guests rate the cleanliness 9.1/10
8
Guest Rating
Cleanliness
9.1
Staff
8.2
Location
9.3
Top Amenities
  • Free Breakfast
  • Free Parking
  • Free Wi-Fi
  • Restaurant(s)
  • Non-Smoking Rooms Available
  • Fitness center
  • Spa/sauna
Rooms

Paradisus Playa del Carmen - Riviera Maya- All Inclusive - Amenities

  • Free Breakfast
  • Free Parking
  • Garden
  • Golf Course
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
  • Shower
  • Water sports
  • Children's playground
  • Nightclub/DJ
  • Diving
  • Water park
  • On-site parking
  • mini bar
  • kids club
  • outdoor pool
  • Poolside bar
  • shuttle service
  • telephone
  • alarm clock
  • kitchenware
  • clothes dryer
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Doorman
  • Family Rooms
  • Fireplace
  • Free Wi-Fi
  • Game Room
  • Hair/Beauty Salon

About

Hotel Features

This luxury seafront resort surrounded by a lush tropical mangrove offers spectacular views of the Caribbean Sea and Cozumel Island. It offers a family concierge, free Wi-fi and free on-site parking. Guests can relax at the resort's Yhi spa and enjoy a variety of body and facial treatments, Thalassotherapy or a massage. All rooms have a modern bathroom including a sensory tub and a rain shower. Some include a hot tub and special children’s bathroom amenities. The hotel is about 45 minutes from Cancún International Aiport and just 1.9 mi from the center of Playa del Carmen. Xcaret eco archaeological park is a 15-minute drive away. License Number(s): 008-007-005339/2025

Guest Policies

Check-in
After 15:00
Check-out
Before 12:00
Room Rates
All rates displayed are for double occupancy unless otherwise noted.

Important Information

Please note, at check-in, guests must provide the credit card used to make the reservation. Children up to and including 4 years old can stay for free. Children from 5 years old to 12 years old can stay for USD 178.00 per child per night. Children from 13 years old to 17 years old can stay for 50% of the adult rate per child per night. The property will make a pre-authorization of the credit card in guarantee at any time after booking. Room Service – Included. Service charge of $5 usd per delivery applies. All cots are subject to availability. When booking 9 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews

8
  • Staff
    8.2
  • Cleanliness
    9.1
  • Location
    9.3
  • 10
    Exceptional
    Melissa
    Unknown
    • What did you like most?
      The kindness and helpfulness everyone showed.
  • 9
    Wonderful
    Igal
    Family with young children
    Overall a great stay, we'll probably be back.
    • What did you like most?
      This hotel is fantastic, we really had a great time and a great rest. The food, the pool, and beach were all great.
    • Was there anything you didn't like?
      In October, they decided it was the best time to repaint the entire hotel. It was pretty annoying; my kids touched the paint at least twice, and we would smell the paint throughout most of the stay. Also, the Aquazone pool was partially closed for painting. The hotel isn't doing enough against mosquitoes, at least in October. It was pretty bad. Everything else was great.

Location

Paradisus Playa del Carmen - Riviera Maya- All Inclusive
Playa Del Carmen, QR
9.3
Exceptional
Location Score