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Overview & Photos
Rooms
Amenities
About
Reviews
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Allegro Playacar - All Inclusive Resort

Riviera Maya - Playa Del Carmen
3.5-Star Hotel
7
Good
262 Reviews
Top Reasons to Book
  • Top Rated Location
    Guests rate the location 8.7/10
  • Very Clean
    Guests rate the cleanliness 8.9/10
7
Guest Rating
Cleanliness
8.9
Staff
9.6
Location
8.7
Top Amenities
  • Free Breakfast
  • Free Parking
  • Wheelchair accessible
  • Free Wi-Fi
  • Restaurant(s)
  • Non-Smoking Rooms Available
  • Fitness center
Rooms

Allegro Playacar - All Inclusive Resort - Amenities

  • Free Breakfast
  • Free Parking
  • Garden
  • Golf Course
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Hair dryer
  • Shower
  • Water sports
  • Children's playground
  • Nightclub/DJ
  • fan
  • Fishing
  • Table tennis
  • Karaoke
  • Diving
  • Private check-in/check-out
  • Wheelchair accessible
  • On-site parking
  • mini bar
  • indoor pool
  • kids club
  • outdoor pool
  • Poolside bar
  • shuttle service
  • telephone
  • kitchenware
  • blackout curtains
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi

About

Hotel Features

The Allegro Playacar All Inclusive, 1.9 mi from Playa del Carmen, offers a long beach with water sports facilities. There are 3 outdoor pools, tennis courts and a spa. Set in Polynesian-style bungalows, rooms come with a balcony or terrace. Each has air conditioning and a fan. There is a seating area with satellite TV, a mini-bar and coffee maker. The complex offers 4 restaurants, 4 bars and 1 disco with a bar. The Buffet Bar offers international cuisine. There is a snack bar and grill, a Mexican and Italian restaurant. Bars include a cocktail bar and poolside bar. Apart from food and drink, a range of supervised activities are included free. These include a kids’ club, a range of sporting activities and classes such as diving, kayaking and a Catamaran. Night time entertainment is also provided. Currency exchange is available at the 24-hour reception, and you can hire a car at the tour desk. Allegro Playacar All Inclusive Resort is 45 minutes’ drive from Cancun Airport.

Guest Policies

Check-in
After 15:00
Check-out
Before 12:00
Room Rates
All rates displayed are for double occupancy unless otherwise noted.

Important Information

Please note that guests booking 11 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation. Children between 2 and 12 years old must pay a supplement at the reception upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews

7
  • Staff
    9.6
  • Cleanliness
    8.9
  • Location
    8.7
  • 8
    Very Good
    Mar 12, 2026
    Jordan
    Couple
    • What did you like most?
      The staff was generally very good. The facilities are pretty nice although they did have to close the pool bar for renovations while we were there
    • Was there anything you didn't like?
      Trying to book the a la carte restaurants was disorganized and just a pain
  • 5
    Fair
    Mar 12, 2026
    Brent
    Couple
    Great location, great staff but DO NOT trust the pictures on booking.com
    • What did you like most?
      The property grounds are well maintained and the staff were very friendly.
    • Was there anything you didn't like?
      First, Booking.com shows pictures of bright open rooms, unfortunately we got a dark old gloomy room with furniture from 30 years ago. Very misleading and that’s a discussion we’ll be having soon. The worst customer experience occurs daily. The only way to make dinner reservations is in person after 10am. You go to a desk in the lobby that’s manned by one person. You should see the line at 9:15. Who would want to do this daily? What resort would ask their guest to do this daily? Might be time to get with the times!

Location

Allegro Playacar - All Inclusive Resort
Playa Del Carmen, QR
8.7
Excellent
Location Score
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