Rooms
The Yucatan Playa Del Carmen, Tapestry Collection By Hilton - Amenities
- Free Parking
- Garden
- Golf Course
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Nightclub/DJ
- Heating
- Adult only
- Wheelchair accessible
- On-site parking
- mini bar
- outdoor pool
- telephone
- alarm clock
- kitchenware
- 24-hour security
- Accessible parking
- Concierge services
- Free Wi-Fi
- Hair/Beauty Salon
- Radio
- Restaurant(s)
- Daily Housekeeping
- English
- Japanese
- Spanish
- Smoke alarms
- Fire extinguishers
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
About
Hotel Features
Located in Playa del Carmen, a 6-minute walk from Playa del Carmen Beach, The Yucatan Playa Del Carmen, Tapestry Collection By Hilton has accommodations with an outdoor swimming pool, free private parking, a garden and a terrace. Featuring a restaurant, the 4-star hotel has air-conditioned rooms with a private bathroom. The property provides nightclub and room service. Guest rooms in the hotel are equipped with a coffee machine and an iPod docking station. The rooms at The Yucatan Playa Del Carmen, Tapestry Collection By Hilton come with a flat-screen TV with cable channels and a safety deposit box. À la carte and American breakfast options are available at the accommodation. Speaking English and Spanish, staff will be happy to provide guests with practical advice on the area at the 24-hour front desk. Popular points of interest near The Yucatan Playa Del Carmen, Tapestry Collection By Hilton include ADO International Bus Station, Playa del Carmen Maritime Terminal and Church of Guadalupe. Cozumel International Airport is 22 miles from the property.
Guest Policies
Check-in | After 15:00 |
Check-out | Before 12:00 |
Room Rates | All rates displayed are for double occupancy unless otherwise noted. |
Important Information
All our rates are primary set in US dollars and include taxes, service charges and gratuities, except for an Environmental Fee in Mexico (where applicable) payable by the guest at the resort.
Reviews
Stayed in Hilton resort Playa Del Carmen for four nights in March 2025. We enjoyed our stay, and found the resort facili
- What did you like most?Good on-site facilities, good choice of restaurants and bars, close to the town centre, pleasant staff. Our room was spacious and modern. Resort grounds are always kept clean.
- Was there anything you didn't like?I would personally like more details about day trips and excursions on line. The resort website directs you to the excursion desk, which is fine. I would find an overview of options and schedule on line helpful.
If you're not a party animal and like to sleep, avoid this place!
- What did you like most?Staff were very friendly. They accommodated our poor Spanish very well! The location technically is very good (as in, central), however, this also means it's very noisy. Lobby looked very nice, but this wasn't reflected in the room or breakfast area, unfortunately.
- Was there anything you didn't like?We were given a free upgrade (booked double, were given a junior suite) on arrival, but when we entered the room we felt like this was a major downgrade (we had stayed in the hotel the week before, in a double room). There were major stains on the sofa, and only 2 bath towels (no hand towels or towel for floor). Both taps (there were 2 sinks) didn't work properly and caused huge puddles on sink and floor. Lighting in the room was terrible (basically only 2 bedside lamps), and the view was to construction work next door. However, the worst part was the noise. Both times we stayed was a Sunday evening, and there is live music (a band and 'singer') at a venue close by (don't know exactly where). It sounded like they were playing right in the room, up until around 2am (both nights). With absolutely zero soundproofing, it was extremely loud (and the singer sounded like she was screaming) all night. The previous room (from the week before) was better, although quite dated looking, and we had found a cockroach in the shower. Despite the lobby looking very nice, the breakfast area leaves much to be desired. It's outdoors (it was raining the entire time of our stay), and very poor quality (looked like cheap plastic garden furniture). There were no vegan options - the first time we stayed we asked for chia pudding without honey, we were given a bowl of almond milk with some chia seeds in it (not enough to set!); the 2nd stay we went into town for breakfast.
